Frequently Asked Questions

Got questions? We've got answers.

Orders and Shipping

When do your boxxes drop?

Our boxxes drop at the start of each month, every month.

How long will it take for my order to arrive?

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What happens if you sign up half-way through the month?

If you join our society during the month, your society membership will begin ready for next month’s drop .

What payment methods do you accept?

We accept all major payment providers.

When will my items be delivered?

We ship boxxes out at the start of each month on 1st class delivery.

Return Policy

How do I cancel?

If in the unlikely event Boxxed Clothing Society isn’t for you, you can cancel your subscription, anytime and free of charge! Simply login and cancel your account or email: info@boxxedclothingsociety.com and we’ll do the rest.

How do i return my boxx?

To Return: If you’re a university student drop your boxx free of charge, at our university pick up points. If you’re living at home use our FREE return label and pop your box back in the post, we’ll do the rest.

simply click here to be directed to our returns page

(Don’t worry you’ll be reminded, when items need to be returned)

Common Questions

WHAT IF I DAMAGE MY ITEMS ?

If items are damaged beyond reasonable repair and then returned, we’ll charge you for the items. But don’t worry, small marks or normal wear and tear are part of building our sustainable clothing community and therefore there no cost will be incurred.

WHAT’S THE DIFFERENCE BETWEEN OUR MONTHLY AND QUARTERLY SUBSCRIPTION ?

Our Monthly Boxxes include: 1-2 Items per Boxx.

Including:

Hoody/Jackets

Trousers/T-shirt

Our Quarterly Boxxes include: 2-3 Items per Boxx.

Including:

Jacket/Hoody’s

Trousers

T-shirt’s

How to I contact customer service?

Please feel free to email us at - info@boxxedclothingsociety.com

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